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Frequently Asked Questions

Are you the Post Office?
No, we are Netspan Group Educational Testing Services. Our mission is to provide the most comprehensive, up-to-date, test-preparation and career guidance services to individuals seeking secure employment with the U.S. Government.

Where are the jobs available?
Typically you are placed in a position within 30 miles of where you live.

Am I guaranteed a job?
No, we do not guarantee any jobs. All applicants seeking employment with the U.S. Postal Service are required to pass the Postal Battery Exam with a score of at least 70% to even be considered for a job interview. You are only allowed to take the exam once a year, so it is very important that you prepare in advance. Our registration package will help you score higher on the exam guaranteed.

What's on the test?
There are 4 separately timed sections, testing you in memory, number sequencing, coding and verbal comprehension.

When will the test be given?
You will be notified by mail once you follow the instructions that are included in your registration packet.

Where do I take the exam?
The exam will be given at a postal facility in your area. Simply follow the instructions included in the registration package we send to you, and then you will be contacted with the date, time and location of the exam.

I called my local Post Office and they said they weren't hiring?
Policy prohibits local branches from discussing positions with candidates. The correct procedures to follow are included in our registration package, along with a list of all the positions currently available in your area.

Why doesn't the Post Office support or recommend your company?
The Post Office does not endorse any company who provides assistance to candidates taking their exam. The reason they give the exam is to determine how good a candidate you are. Candidates who use our materials score much higher on the exam and it makes the candidate appear better than they would otherwise. The Post Office feels, therefore, that they are not getting a true reading of the candidate.

Why did the USPS website not have a position listed in my area but you claim I can register for the exam in my area?
Positions come and go frequently, and are only posted for 5 days, so it's best to check back at least once a week. Registering for our study package in advance of announced openings is a good idea because it assures that you will have enough time to prepare for the exam when a position does become available.

Does the Post Office give preferential treatment to veterans?
Veterans receive 5 to 10 additional points on their exam score, depending on the status of the discharge.

How long does it take to get my test results?
You receive your grade in the mail within 2 weeks.

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